Sy Dolphin Electrical - Keeping you in the loop

At Sy Dolphin Electrical we are all about keeping you in the loop. There is nothing more frustrating than waiting around for a tradesman who never shows up. Where possible we will provide you with a date and scheduled timing when the booking is taken. If for any reason the scheduling needs to change our office admin staff will be in contact to make the adjustment. Should your requirements be more involved we will attend the property in advance to determine a scope of works prior to scheduling. While onsite our tradesmen will have access to onsite contact details should they have any questions. Where possible we will avoid a second call out but it may be necessary to order parts to finish the job. Your job will be completed in a time efficient and professional manner and we will always clean up after ourselves. Once complete an invoice will be issued via email providing you with details for online payment. If for any reason you are unsatisfied with the job please let us know as we rely on customer feedback to continually improve our service.

Our Story

Port Douglas Electricians

We are a family owned and operated electrical contracting business servicing Port Douglas and the surrounding Douglas Shire since 2004. We pride ourselves in providing exceptional customer service and invaluable advice to our loyal customer base. From humble beginnings working out of a Nissan Patrol, to operating out of a purpose built commercial shed in Craiglie Business Park. Along the way we developed a team of excellent tradesmen and apprentices. With admin support to back them up our team reaches you in a timely manner with well equipped vehicles to get the job done safely and efficiently.

Why Choose Sy Dolphin Electrical

  • Award winning customer service – reliable and professional

  • Quality products installed – tried and tested

  • Excellent problem solving skills – innovative and unique to your needs

  • Up-to-date advice on ever-changing industry requirements – trustworthy and transparent

  • Online Job Management System – fast and efficient

Award-Winning Electricians

See what our customers are saying

Sy Dolphin Electrical have been a valuable support to our Property Management Department, consistently executing a high standard of work at a competitive price. Sy & Amber and their team are fantastic to work with and offer an overall excellent service and experience time and time again.

Jocelyn SchumacherCo-Owner & Senior Property Manager Raine & Horne Mossman/Port Douglas

Sy and the team at Sy Dolphin Electrical are an efficient organised operation that have been a great support to our business. They acutely understand the pressures we are under when guests in our resort have an issue and we need the services of an electrician to fix this problem in a very timely manner. Whilst we understand we are not the only resort they look after with urgent guest needs, they are extremely good at allocating their resources so we can keep our guests happy. They have also been very helpful in recommending new technologies and product options as we transitioned across to newer more efficient power saving lighting solutions.

Murray WorthingtonHotel Manager Oaks Lagoons Port Douglas

We have renovated two properties in Port Douglas and have used the team at Sy Dolphin for both. They are consistently professional, courteous and responsive. The communication is excellent as is the quality of the workmanship. Any issues (albeit minor) were dealt with quickly. Unlike other trades, if they are delayed or unable to attend at the specified time, they always call to advise and reschedule. Always our go to team for any electrical work.

Amanda and Michael O’BrienPort Douglas

Sy Dolphin Electrical's exceptional customer service skills along with fast call out times mean that work is always done quickly and the process is hassle free from start to finish. Their tradesmen are fantastic, very knowledgeable about different products, always providing clean and tidy workmanship as well as giving a lot of attention to detail to ensure that expectations are met. Thank you for always providing a great level of service.

Katie BarnettJKC Auto Mossman

We value your feedback

Enquire Now

 

Call to make a booking or complete an enquiry form

CALL 07 4099 1657